Italian Lakes First-Class Train Tour with Scenic Centovalli Rail Journey & Lake Como Cruise

Booking Summary: After you book, your Trusted Partner Tour Operator will contact you via email to complete your booking details.

• Please note, this initial email is not your tour confirmation. Tours often require a minimum amount of travellers to go ahead, so your departure may not be guaranteed immediately
• Once there is an update on the status of your tour, you will be contacted via email by a member of our Trusted Partner Tour Operator, and they will advise if the tour has been confirmed. Please do not book flights or make any non-flexible arrangements until you receive this update.
• Should you require assistance with your tour, please contact the Luxury Escapes Tours Concierge Team at tours@luxuryescapes.com who will be happy to assist with any of your queries and who will support you right up until you return from your journey.
• For tours that allow children, the child must be 10 years or over and must share a room with an adult.
• Children are the same price as adults.

7-Day Change of ‘No Questions Asked’ Refund Guarantee:

• Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 90 days prior to the departure date.

Following the 7-Day Change of Mind Guarantee period,

• Name corrections may incur a fee
• Name changes are not permitted

Date Changes

• You can enjoy one free date change on selected tours up until 90 days prior to your original travel date (subject to seasonal surcharges or package upgrades). Changes can be made by contacting the Trusted Partner Tour Operator at trustedpartnertours@luxuryescapes.com. Any subsequent date changes will incur a fee of A$250 per person plus any further costs that may apply.
• Date changes do not apply to flights booked with Luxury Escapes. Flight fulfilment and changes are governed by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Covid-19 Related Cancellations

For all new bookings, if you can’t travel as a direct result of border closures or government-imposed travel restrictions that directly impact your booking, Luxury Escapes will:

• allow you to change the dates of your tour, or
• offer you a credit for another tour, cruise or accommodation offer, less any third-party costs that Luxury Escapes can’t recover (including from airlines and tour providers)

Itinerary Amendments & Changes

• Occasionally our itineraries are updated prior to departure. This may be to accommodate changes in weather, public holidays, common seasonal changes to timetables and transport routes, and unforeseen circumstances.
• In the event of a change in itinerary (due to safety or events outside of our control) which results in cancellation or change fees in respect of flights (or other parts of your travel) we will notify you as soon as practicable.
• You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).

Surcharges

• After completing your booking, your tour cost may be subject to additional surcharges as a result of factors beyond the control of Luxury Escapes.
• Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, Luxury Escapes reserves the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges, tour costs, or government changes due to Covid-19 health and safety restrictions. A material increase will be considered once in excess of 10% of the package price.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.

Accommodation for the duration of your tour is included in the Tour package.

You can find relevant accommodation details for each day of the itinerary on the Tour offer page, or in your My Escapes.

Please note:

• Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
• Rooms will be made available after 3pm on the day of arrival. Checkout is required by 10am. Early check-in and late checkout may be available upon request. Subject to availability. Additional fees may apply.
• Maximum room capacity (Twin Room) is two adults. Maximum room capacity (Solo) is one adult.

Pre- & Post-Tour Accommodation Pre- and post-tour accommodation can be booked to extend your stay before or after your tour by contacting our Tours Concierge Team at tours@luxuryescapes.com.

Luxury Escapes uses a range of accommodation partners. For pre- and post-tour accommodation options where we can offer the same hotel as the start and end of your tour, your pre- and post-tour accommodation will be booked independent of your tour. If the hotel for your tour changes, this will be independent of your pre- or post-tour accommodation booking. In this instance, change fees may apply on your pre- or post-tour accommodation, if you choose to change; change fees can be found in your ‘My Escapes.’

For pre- and post-tour accommodation bookings, you may be required to check out of your room and check in again on the first or last day of your tour. You will need to confirm these details directly with the hotel.

Please contact the Tours Concierge Team at tours@luxuryescapes.com for further information.

• Hotel city taxes (payable on arrival)
• Roundtrip international flights
• Airport transfers
• Visas
• Single supplement
• Meals/drinks not stated in the itinerary
• Optional activities/tours, personal expenses/transfers not mentioned
• Travel insurance (compulsory)
• Tips and gratuities
• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Age & Group Restrictions

• Maximum tour capacity is 20 guests.

Baggage Restrictions

• Passengers are permitted one piece of baggage with a maximum weight of 20kg on tour.

Travel Insurance

• Travel insurance is required on all of our tours which (at a minimum) covers medical expenses and repatriation. You may not be permitted to join the tour group if evidence of travel insurance is not provided prior to your trip. If you are unable to obtain travel insurance for whatever reason you may be required to sign a waiver and/or provide a letter from a medical practitioner which confirms you are fit for travel. For any enquiries regarding travel insurance, please call 1300 88 99 00 or email sales@luxuryescapes.com

Passports & Visas

• A visa may be required. It is the traveller’s responsibility to ensure they’re holding a current visa for the countries they’re visiting. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
• You are responsible for visas, entry, health and other requirements and any documents required by laws, regulations, orders and/or requirements of countries visited. The Company and/or its servants and agents are not responsible for passport and visa requirements or for any loss you sustain for failing to comply with laws, regulations, orders and/or requirements of countries visited.
• A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).

Traveller Details

• Travellers must advise of any medical conditions, mobility restrictions or dietary requirements. Failure to provide such information in advance of your tour may result in an inability to cater to your requirements.
• We work with exceptional local tour providers to present uniquely crafted packages that encompass sightseeing tours and excursions. Our tour provider partners are dedicated to making every effort to accommodate specific requirements. However, it should be noted that the extent to which they can address mobility and accessibility needs may vary, depending on the nature of the sightseeing tour and activities involved. Please contact tours@luxuryescapes.com so we can advise whether your specific needs can be accommodated.
• Special dietary requirements can be catered for in most cases, however, on occasion this may not be possible due to location, lack of availability of unique ingredients, and other extenuating circumstances. It is always advised to carry any necessary supplies with you.
• Photo ID may be requested from the Trusted Partner Tour Operator to book certain elements of your trip. Failure to provide valid photo ID will result in your booking being cancelled and all monies paid remaining non-refundable. For all international tours, a digital copy of your passport must be provided for each guest at least 90 days prior to your tour departure.
• Should you require any assistance with your Traveller Details, please contact our Tours Concierge Team at tours@luxuryescapes.com.

Tour Pace

• It's important to note that specific activities and intensity levels may vary between different tour operators and destinations. When selecting a group tour, it's advisable to carefully review the itinerary, activity descriptions and fitness requirements to ensure a suitable match for your preferences and physical capabilities.
  • Relaxed: Leisurely pace with limited walking or physical demands. Opportunity for ample free time and leisure activities. Suitable for individuals seeking a laidback experience.
  • Moderate: Usually more than one day in a location. Balanced mix of exploration and physical engagement. Suitable for participants with a reasonable level of fitness. Exploring cities on foot, visiting landmarks and guided excursions. Requires a moderate level of stamina and physical activity.
  • Active: Activities most days. Generally, not staying in a location for two days or more. Suitable for participants with high fitness levels and a sense of adventure.

Health and Fitness Acknowledgement:

• Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities in this tour.
• There are limitations to the degree of accommodations that can be made if travellers are unable to partake in the included activities on this tour. Please consider suitability as additional costs could apply.
• Travellers also acknowledge and agree that neither we nor the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor are we liable for any loss, damage, expense, injury or death arising from such).

Your tour begins in Stresa on Day 1 and ends in Venice after breakfast on Day 9.

Roundtrip flights are not included in your package and must be purchased separately. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.

Please book your flights to arrive Malpensa Airport (MLX) by 4pm on Day 1 and depart from Venice Marco Polo Airport (VCE) any time after 11am on Day 9.

Need flights? Our dedicated flights concierge can assist with all your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Please allow for travelling time from international countries. International flights are not included in your package and must be purchased separately. It is your responsibility to make your own travel arrangements and ensure that you arrive in Stresa on your chosen tour start date.

A visa may be required for the destination you are visiting. It is each traveller's responsibility to ensure they are holding a current visa. Please take the time to visit our preferred vendor website Visas Direct to assist you with any visa application requirements and processes. If you require any supporting documentation when applying for your visa please let us know and we would be more than happy to assist. Click here to visit the website.

Important Destination Information: Italy

Time zone: GMT+2

Telephone: +39

Currency: Euro

Accessing money: ATMs are widely available with credit cards widely accepted within cities. Cash is advised when visiting rural areas.

Language: Italian

Climate: The climate varies between the north and the south of Italy. The north experiences very cold winters and very hot, humid summers. Central Italy is much milder with a less intense winter. The south experiences longer, warmer summers and much milder winters.

Dress code: Relaxed but respectful, especially when visiting religious institutions.

Update 13 July 2023, 5.30pm AEST: Age & Group Restrictions updated, please see Important Information for details.