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Location

ANA Holiday Inn Resort Shinano-omachi Kuroyon, an IHG Hotel

2020 Taira, Omachi, Nagano 398-0001, Japan

Ideal for those looking to escape the urban sprawl, the Northern Alps-framed town of Omachi offers more than just stunning natural beauty and soothing hot springs. From mountain hiking to skiing, Omachi offers a year-round bounty of attractions and activities. For those seeking to savour local specialties, sake brewed using the meltwater of Japan Alps snow, delicious oyaki dumplings and sweet manju buns await to please your adventurous palate.

The ANA Holiday Inn Resort Shinano-omachi Kuroyon, an IHG Hotel, is located approximately a one-hour drive from Shinshu-Matsumoto Airport (MMJ). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Botanica restaurant
Eden cafe and bar
Onsen
Indoor pool
Fitness centre
Business centre
Children’s play centre
Parking
Wi-Fi
Check-in: 3pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Cancellation Policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.4

Very Good

Reviews from Google

SJ C.

Reviewed 18 Jan 2025

8.0

We stayed in the hotel for one week. We like the hotel a lot at the beginning. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for >15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. While staff are nice in general, it is poorly managed in some places. P.S. Hotel staff helped us with toll payment after we checked-out. A big help! I changed from 3 stars to 4 stars. Unfortunately cannot change on other platforms.

Recommends this hotel

8.0

Ury Z.

Reviewed 02 Jan 2025

8.0

An amazing hotel with great facilities, including gym, onsen and swimming pool. Rooms are big and very comfortable. Great value for money and affordable. Closest ski resorts are Jigakate (beginner friendly) and KASHIMAYARI (more advanced) which are close by and popular for locals. KASHIMAYARI has a pokemon theme which is a great novelty for young kids and has a fun kids section for younger kinds not wanting to ski or snowboard. Only issue for such a large chain hotel is the food options. Seriously, for such a secluded spot where there are no restaurants within walking distance you have to have a better food offering. Buffet breakfast was good, but buffet dinner was a joke. It was the same each night and I resorted to having a club sandwich and burger for dinner. There was an al-carte menu, but hugely overpriced for Japanese standards. Bar prices for Japanese whisky was also greatly overpriced. Apparently building a separate wing and hope they build some better food offerings.

Recommends this hotel

8.0

Dion C.

Reviewed 14 Sep 2024

8.0

As a IHG Diamond Ambassador member, I have just completed a three nights stay in this unique Holiday Inn Resort situated near Omachi. This hotel has direct access to JR Nagano station, and also Ogizawa and Shinano Omachi for the Tateyama Kurobe Alpine Route via the Alpico buses. We did not drive but transportation to/from the hotel was easy via the Alpico buses. Google Maps work very well, and we also referred to the alpico website for the bus schedules. The service throughout the hotel was gracious and friendly with many staff proficient in English. We were given the family room with balcony which is huge for two. The balcony overlooks trees and provides some greenery but we kept it closed to prevent bugs (and perhaps monkeys) into our room. Housekeeping was also top notch. Onsen was good and I love the outdoor bath overlooking the surrounding trees. Some points to improve: We had our breakfasts and buffet dinners daily in the inhouse buffet restaurant. There are no walkable options near the hotel (and the hotel shuttle ends too early for us to have dinner elsewhere). While the quality is excellent (especially with fresh produce from the region), I feel there should be greater food variety. For example: The salads, rice and cooked food were all similar throughout the stay. The made-to-order hamburg steaks in dinner were delicious but there should be greater choices made to order other than hamburg steaks for all three nights. We would prefer better toiletries for bathing in room rather than Dove provided (the other Holiday Inn properties we have stayed have already replaced them with other brands). Overall, a great stay with good value at good price point when we visited end summer.

Recommends this hotel

8.0

Eric L.

Reviewed 31 Dec 2024

6.0

The hotel is modern and clean, with well-appointed and comfortable rooms. However, the overall experience fell a bit short of expectations. The food was average and lacked the flair I had hoped for. Service varied, especially among the male staff, who didn't measure up to the high standards set by other Japanese brands. While it’s a decent place to stay, nothing particularly stands out, especially given the price.

Recommends this hotel

6.0

Reviews: 1-4 of 4

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