• Bookings are by request only. After you have made your booking request, a purchase confirmation email will be automatically sent to your nominated email address
• Please note this is NOT a final confirmation, as your desired date may not be available. Your booking will not be finalised until you have received written confirmation from Go West Tours
• Please note: Go West Tours will be in contact within 1 business day to confirm your booking and arrange a time with you directly
• Please contact Go West Tours on (03) 9485 5290 24–48 hours prior to departure to confirm departure details
• Booster seats: Go West Tours are able to provide an infant seat (0–3) or a child booster seat (4–8) free of charge. Please note, only a limited number are available each day and they must be pre-booked. Contact Go West Tours directly with your request and provide the age of your child along with your confirmation number and booking details

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Please ensure that your footwear is appropriate for extended outdoor walking
• Dress appropriately for all weather conditions
• Snacks and a refillable water bottle
• Warm weather: sunscreen and a hat
• Winter: warm clothes and layers as winds can make conditions quite cold

Monday, Wednesday, Friday & Saturday

Please note (Updated 5 March 2026): Due to access restrictions within Grampians National Park, the visit to MacKenzie Falls has been replaced with the Balconies Walk until further notice.

Availability:

• Available hours: Monday, Wednesday, Friday & Saturday: Pick-up from 7am–8am, returns 8.45pm to Melbourne
• Not valid: Tuesday, Thursday & Sunday
• Pick-up Point: Inner-city pickup service from most accommodation providers and specified pickup points
  • Please note: Village Melbourne is no longer available as a pick-up point
• Please note you must arrive at your pickup location at least 10 minutes prior to your allocated pickup time. Late arrivals and no-shows voids offer

Important:

• A medium level of fitness is required for this tour
• No prams or strollers permitted
• Go West Tours are able to provide an infant seat (0–3) or a child booster seat (4–8) free of charge. Please note, only a limited number are available each day and they must be pre-booked. Contact Go West Tours with your request and provide the age of your child along with your confirmation number and booking details
• Download the Go West Tours app from the App Store or Google Play prior to your departure for access to the tour language commentary. Available in Arabic, Malay, Cantonese, French, German, Italian, Korean, Japanese, Mandarin, Portuguese, Russian, Spanish, Thai, Vietnamese, and Hindi
• Meals and drinks are not provided. On all tours, meal stops are made at appropriate times. Go West Tours always try to make sure that there are opportunities to select for a range of meal providers. You will always be able to access vegetarian and gluten-free options as well
• It is recommended that guests keep their luggage to a small day pack, as it will need to be carried on your lap or at your feet throughout the duration of the tour

Terms & Conditions:

• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• For Go West’s full terms and conditions, please visit: https://gowest.com.au/terms-conditions/

Please Note:

• Maximum purchase limit of four per customer applies
• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date
• Due to access restrictions within Grampians National Park, the visit to MacKenzie Falls has been replaced with the Balconies Walk until further notice.

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Go West Tours

From humble beginnings, Go West Tours is the result of a passion for providing excellent customer service and memorable experiences to guests. Founded by husband and wife duo Terry and Fiona Smit, Go West Tours delivers interactive experiences highlighting the best parts of the Great Ocean Road, Grampians, Phillip Island, Mornington Peninsula, Wilsons Promontory and the Yarra Valley.

Website