The Haven Khao Lak

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 31 October 2025 (bookings must be made before 31 August 2025).

Child Policy: Guests under 12 are not permitted and cannot be accommodated.

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of THB5,000 per person (12+) applies for the compulsory New Year’s Gala Dinner. This cost will cover food only. New Year’s Gala surcharges are payable directly to the resort prior to check-in date. The hotel’s reservation team will email you with a payment request. If this surcharge is not paid, your booking may be cancelled.

One-Way or Return Private Airport Transfers Inclusions & Fine Print

• Includes: A one-way or return private airport transfer (depending on Package purchased), basic/sufficient English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• You will be emailed an online form to book your date and time within one to two days of purchase. Keep an eye out for an email from luxuryescapes@icstravel.com.
• Rates are per car, one way.
• A three-passenger car can fit three pieces of luggage. A six-passenger car can fit six pieces of luggage.
• Transfers required from midnight to 6am will incur a surcharge of THB350 per vehicle per way.
• One infant seat can be pre-booked free of charge for the first seat. Additional seats will be charged THB210 per additional seat required. Guests may bring their own infant seat.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.