Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

Guests must transfer via Airplane and boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn’t offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 500
• Christmas Eve (December 24) Gala Dinner per child: USD 250 (from 7 to 14 years old)
• New Year’s Eve (December 31) Gala Dinner per adult: USD 1200
• New Year’s Eve (December 31) Gala Dinner per child: USD 600 (from 7 to 14 years old)

We have included all charges provided to us by the property.

Optional

• Airport shuttle fee: USD 700.31 per person (roundtrip)
• Airport shuttle fee per child: USD 350.74 (roundtrip), (from 3 to 11 years old)
• Crib (infant bed) fee: USD 80.0 per night
• Rollaway bed fee: USD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No elevators

EarthCheck

Contactless check-in is available

Contactless check-out is available

Professional property host/manager

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 3 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.