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Myoko, Japan

Lotte Arai Resort

8.8
Excellent
177 reviews
Japan Bestseller: Award-Winning Ski Escape Just Two Hours from Tokyo with Lift Pass & Onsen Access
Lotte Arai Resort logo
8.8
Excellent
177 reviews
5 nights from
A$1,899 total with
Non-member A$1,999
Valued up to A$6,866
-70%
Includes taxes & fees
Handpicked inclusions
Four-day lift pass per person
Daily buffet breakfast
One set-menu dinner per person
Welcome beer per adult
Daily access to Hoshizora Onsen
50％ discount on swimming pool use
30％ discount for all winter activities
20% discount at Cottage Lounge
About the hotel

Point your ski tips towards Japan and plant your poles at this multi-award-winning ski-in, ski-out winter wonderland, which promises delicious cuisine, apres-ski onsens and some of the deepest powder in the country. Set in Myoko, just a two-hour drive from Niigata Airport or two hours by bullet train from Tokyo, this is a hidden gem blessed with an average snowfall of 15 metres each season, more than the much-frequented Niseko.

This impressive resort is home to a plethora of top facilities, including Japanese and Western dining, a serene onsen for relaxing soaks and lavish indoor and outdoor pools. Beyond the resort, an abundance of natural beauty awaits in Myoko. Embark on a snowshoe adventure through the Myoko-Togakushi Renzan National Park, trace your way along the frozen edges of Imori Pond or sample sake at one of the restaurants nearby.

Point your ski tips towards Japan and plant your poles at this multi-award-winning ski-in, ski-out winter wonderland, which promises delicious cuisine, apres-ski onsens and some of the deepest powder in the country. Set in Myoko, just a two-hour drive from Niigata Airport or two hours by bullet train from Tokyo, this is a hidden gem blessed with an average snowfall of 15 metres each season, more than the much-frequented Niseko.

This impressive resort is home to a plethora of top facilities, including Japanese and Western dining, a serene onsen for relaxing soaks and lavish indoor and outdoor pools. Beyond the resort, an abundance of natural beauty awaits in Myoko. Embark on a snowshoe adventure through the Myoko-Togakushi Renzan National Park, trace your way along the frozen edges of Imori Pond or sample sake at one of the restaurants nearby.

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Trusted by over 1,000,000 travellers in 2025
'Excellent'
10K reviews
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
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Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.
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Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
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Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
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Location

Lotte Arai Resort
1966 Ryozenji, Myoko, Niigata 944-0062, Japan

Lotte Arai Resort enjoys an ideal location in Myoko, Niigata, an area renowned for its high-quality powder snow. Make the most of plentiful pillowy terrain with skiing, snowboarding and other adventure activities by day, then relax in natural hot springs and indulge in gourmet dining when night falls. Lotte Arai Resort is a two-hour drive from Niigata Airport (KIJ) or a two-hour bullet train ride to Joetsumyoko Station from Tokyo. Airport transfers are not included in your package; please plan accordingly.

Guests may access a shuttle bus free of charge (reservation required) between the resort and Joetsumyoko Station (West Entrance).

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Gondola-restaurant Village
  • Japanese Restaurant Asahi
  • Steakhouse BECO
  • The Plate
  • Bar Ruri
  • Cottage Lounge
  • Poolside Bar
  • Remark
  • Bakery Cafe
  • Myoko Coffee
  • Spa Manna
  • Hoshizora Onsen and Pool
  • Inter Alpen
  • Salomon Station
  • Fitness centre
  • Shuttle service
  • Kids room
  • Snow school
  • Parking
  • Wi-Fi
  • Check-in: 3pm / Checkout: 11am

Surcharges may apply to select facilities and services.

Things to know

Check-in from
15:00
Check-out by
11:00
Inclusions
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Guests may access a shuttle bus free of charge (reservation required) between the resort and Joetsumyoko Station (West Entrance).
  • Daily breakfast is served buffet or Japanese-style set menu at The Plate between 7am and 10am (last entrance is 9.30am).
  • From 1 April 2026, the Japanese-style set menu will no longer be available.
  • The included one-time dinner is served at The Plate (western buffet style) or Asahi (Japanese dish style).
  • Guests may dine for dinner between 5pm and 10pm (9pm last orders).
  • Official winter activity information will be announced before the winter season starts.
  • Lift passes are provided at check-in. For guests arriving before the check-in time, visit the front desk to receive your pass.
  • The included lift pass offers economy access through the standard automated ticket gate.
  • Suite packages include a first-class lift ticket, which entitles guests to an express line and earlier access to the mountain each morning (select packages only).
  • Pool access is permitted between 10am and 9pm (final admission at 8pm).
  • After 6pm on weekdays, only the indoor pool is available.
  • The Outdoor Garden Pool is only operated during the summer season.
  • Guests under three years of age are not permitted to use the pool. Swimwear rental is not available.
  • The onsen is open for use from 5am to 11pm. Large tattoos and swimsuit-wearing are prohibited.
  • Suite guests are entitled to a one-time stocked mini-bar inclusive of a whisky bottle, Jack Daniels, Old Parr, beers, Pepsi cola, orange juice, Evian bottle, sparkling water and more (select packages only).
  • Lotte Arai Resort does not take responsibility for closing the ski area due to shortage or lack of snow because of natural conditions.
  • Guests access the resort via a free shuttle service. Please make a reservation in advance to use the shuttle bus.
  • Guests can see information for rental snow gear here.
  • Guests can see information for included winter activities here.
  • 30% discount on winter activities does not include snow school and clothing/equipment rental.
  • Mentioned bedding configuration across all room types is unable to be changed.
Cancellation policy

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date changes

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Fine print

Valid for travel from 20 December 2025 until 12 April 2026 (bookings must be made before 12 March 2026).

Hot Springs Tax: Please note a compulsory tax of JPY150 per person, per night, applies to all guests aged 12 or over. Payable directly to the hotel.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in from
15:00
Check-out by
11:00
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Guests may access a shuttle bus free of charge (reservation required) between the resort and Joetsumyoko Station (West Entrance).
  • Daily breakfast is served buffet or Japanese-style set menu at The Plate between 7am and 10am (last entrance is 9.30am).
  • From 1 April 2026, the Japanese-style set menu will no longer be available.
  • The included one-time dinner is served at The Plate (western buffet style) or Asahi (Japanese dish style).
  • Guests may dine for dinner between 5pm and 10pm (9pm last orders).
  • Official winter activity information will be announced before the winter season starts.
  • Lift passes are provided at check-in. For guests arriving before the check-in time, visit the front desk to receive your pass.
  • The included lift pass offers economy access through the standard automated ticket gate.
  • Suite packages include a first-class lift ticket, which entitles guests to an express line and earlier access to the mountain each morning (select packages only).
  • Pool access is permitted between 10am and 9pm (final admission at 8pm).
  • After 6pm on weekdays, only the indoor pool is available.
  • The Outdoor Garden Pool is only operated during the summer season.
  • Guests under three years of age are not permitted to use the pool. Swimwear rental is not available.
  • The onsen is open for use from 5am to 11pm. Large tattoos and swimsuit-wearing are prohibited.
  • Suite guests are entitled to a one-time stocked mini-bar inclusive of a whisky bottle, Jack Daniels, Old Parr, beers, Pepsi cola, orange juice, Evian bottle, sparkling water and more (select packages only).
  • Lotte Arai Resort does not take responsibility for closing the ski area due to shortage or lack of snow because of natural conditions.
  • Guests access the resort via a free shuttle service. Please make a reservation in advance to use the shuttle bus.
  • Guests can see information for rental snow gear here.
  • Guests can see information for included winter activities here.
  • 30% discount on winter activities does not include snow school and clothing/equipment rental.
  • Mentioned bedding configuration across all room types is unable to be changed.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Valid for travel from 20 December 2025 until 12 April 2026 (bookings must be made before 12 March 2026).

Hot Springs Tax: Please note a compulsory tax of JPY150 per person, per night, applies to all guests aged 12 or over. Payable directly to the hotel.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.8
Excellent
177 reviews
Summary
AI-generated based on customer reviews
Lotte Arai Resort offers an exceptional ski experience with comfortable accommodations and friendly, helpful staff. Guests appreciate the easy access to ski lifts, great amenities, and stunning views. While dining options can be limited, the overall experience is highly recommended, with many planning to return.
AI-generated based on customer reviews
Why you should book with us
We price match
If you find a better price, we'll match it
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7-day ‘change of mind’ refund
Get a full refund on your booking (excludes flights, experiences and the service fee paid on deposit bookings)
VIP Inclusions
You get a lot more than just a bed in a room
Buy now, choose dates later
Lock in a deal today, choose dates when you're ready
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