JEN Singapore Orchardgateway by Shangri-La enjoys a convenient location in the heart of Orchard Road, with Orchardgateway Shopping Mall right outside your door and Marina Bay Sands and Gardens by the Bay both under a 15-minute drive away. The hotel is located approximately a 20-minute drive from Changi International Airport (SIN). Airport transfers are not included in your package, please plan accordingly.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
- Makan@Jen
- Trippi
- Rooftop infinity pool
- Gym
- Laundry service
- Conference facilities
- Wi-Fi
- Check-in: 3pm / Checkout: 12pm
Surcharges may apply to select facilities and services
Important: Request for extra bedding cannot be guaranteed and is subject to availability. It must be requested with the hotel directly, the extra cost will be advised and charged in destination.
Update 29 September 2025, 8am AEST: Check-in time changed to 3pm.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Please Note:
- Complimentary drink per adult, per stay, excludes drinks from room’s minibar.
- Room Upgrades: Upgrades for 2+ nights are strictly subject to availability and cannot be guaranteed.
- Please provide the hotel with your arrival flight details, including flight number and timing, prior to arrival by contacting reservations.sls@shangri-la.com.
- For rates where early check-in and late checkout are not included, they may be requested for a surcharge by contacting reservations.sls@shangri-la.com.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.