Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

• This property accepts credit cards and cash

• Cashless transactions are available

• Onsite parties or group events are strictly prohibited

• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.

• The listed child breakfast fee applies to guests age 11 and younger.

Special instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: HKD 1500 per accommodation, per day

We have included all charges provided to us by the property.

Optional

• Fee for buffet breakfast: approximately HKD 398 for adults and HKD 398 for children
• Valet parking fee: HKD 700 per night
• Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Events/parties not allowed

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Know Before You Go

• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Taxes & fees:

Due to the requirements of the Hong Kong government, a 3% hotel accommodation tax will be reinstated effective January 1, 2025.

Update 2 February 2026, 2.30pm AEDT: Please be informed that the hotel will carry out its annual electrical test from 23:59 on 6 February 2026 to 06:00 on 7 February 2026, leading to a temporary power outage. If you need assistance, please contact hotel staff or call the Service Centre at extension 0.

Update 18 December 2025, 4.30pm AEDT: The swimming pool will be closed for annual maintenance from 2 February to February 11 2026. Special arrangements will be available for in-house guests. For enquiries, please do not hesitate to contact YUN WELLNESS Concierge (852) 2820 8583.

Updated 5th December: Check-in’s from 1st January 2025 incur an additional government HAT tax of 3%, payable at check-in. Please proceed to check-out to confirm the total amount due. **

Update 18 October 2024, 9am AEST:** Please note that a single-use plastic ban is now in effect in Hong Kong, and as such this hotel is now plastic-free.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Update 6 March 2024, 1:00PM AEDT: Gymnasium is open 24 hours.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Room Upgrades: Upgrades for 2+ nights are strictly subject to availability and cannot be guaranteed.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

{{BrandName}} reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.