The Grand Mercure Hanoi is perfectly positioned near some of the best city attractions, including Ho Tay Lake, the Tran Quoc Pagoda monument, the Presidential Palace, Ho Chi Minh’s Mausoleum and the Old Quarter.
The hotel is an approximately 55-minute drive from Noi Bai International Airport (HAN). Airport transfers are not included in your package. Please plan accordingly.
Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Optional
- Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
- Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals not allowed
No rollaway/extra beds available
Parking height restrictions apply
LGBTQIA+ friendly
Essential workers only - NO
Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)
Professional property host/manager
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian’s room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Optional
- Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
- Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals not allowed
No rollaway/extra beds available
Parking height restrictions apply
LGBTQIA+ friendly
Essential workers only - NO
Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)
Professional property host/manager
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian’s room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.