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Niseko, Japan

Chatrium Niseko Japan

9.3
Exceptional
39 reviews
Lavish Japan Ski Suites in the Heart of Niseko with Michelin-Starred Restaurant & Dining Credit
Chatrium Niseko Japan logo
9.3
Exceptional
39 reviews
5 nights from
A$1,999total
Valued up to A$4,545
-56%
Includes taxes & fees
Handpicked inclusions
Guaranteed room upgrade
JPY5,000 food and drink credit
Welcome bottle of wine
One-time minibar access for non-alcoholic drinks
Daily mountain shuttle service
About the hotel

Glide through some of the world’s finest snow with a stylish stay at this luxe ski resort. Claiming prime real estate in the heart of Hirafu Village and beautifully cradled by the snowy peaks of Mount Yotei and Mount Niseko-Annupuri, Chatrium Niseko offers a contemporary retreat for those seeking ample space and apartment-style luxuries within easy reach of the Grand Hirafu slopes.

Housed within Shiki Niseko’s distinguished architecture, Chatrium Niseko offers an array of world-class dining facilities, including four impressive restaurants — ranging from Michelin-starred French-Japanese cuisine at Kamimura, to local Hokkaidan flavours at The Flats and tapas-style dining and world-class wines at Temporada Tapas Bar. Skiiers and snow lovers will find themselves perfectly poised to hit the slopes here, with an equipment rental service, private lockers and boot drying room all available onsite. Plus a 24-hour market and gym means you can plan your daily itinerary with ease.

Glide through some of the world’s finest snow with a stylish stay at this luxe ski resort. Claiming prime real estate in the heart of Hirafu Village and beautifully cradled by the snowy peaks of Mount Yotei and Mount Niseko-Annupuri, Chatrium Niseko offers a contemporary retreat for those seeking ample space and apartment-style luxuries within easy reach of the Grand Hirafu slopes.

Housed within Shiki Niseko’s distinguished architecture, Chatrium Niseko offers an array of world-class dining facilities, including four impressive restaurants — ranging from Michelin-starred French-Japanese cuisine at Kamimura, to local Hokkaidan flavours at The Flats and tapas-style dining and world-class wines at Temporada Tapas Bar. Skiiers and snow lovers will find themselves perfectly poised to hit the slopes here, with an equipment rental service, private lockers and boot drying room all available onsite. Plus a 24-hour market and gym means you can plan your daily itinerary with ease.

Longer Stay Bonus: Extend your escape to seven nights or more and receive JPY10,000 drinks and dining credit per package. Extend further to 10 nights or more and receive JPY15,000 drinks and dining credit.

Travelling with family? Choose a Two Bedroom Suite for four guests, or upgrade to the Three-Bedroom Suite Annupuri View for six guests.

Why you should book with us
Travel until 30 Apr 2025
Our team are available 24 hours, 7 days
Interested in this offer? Contact our dedicated support team anytime.
This offer has SOLD OUT
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Trusted by over 1,000,000 travellers in 2025
'Excellent'
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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1 / 4
One Bedroom Suite.
Contemporary and spacious, this beautifully designed suite features a full-sized kitchen, separate dining and lounge areas and floor-to-ceiling windows framing glistening city vistas
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Location

Chatrium Niseko Japan
Shiki Niseko 2-3, 1-Jo 3-Chome, Niseko Hirafu, Abuta-Gun, Kutchan-Cho, Hokkaido 0440080, Japan

Positioned in vibrant Hirafu Village, Chatrium Niseko Japan is the ideal launchpad for outdoor adventures. Drive 25 minutes to the base of iconic Mount Yotei to reach its summit trail, or head one hour east to Shikotsu-Toya National Park, where you can dive in the crystal-clear waters of a caldera lake and admire one of Japan’s most active volcanos, Mount Tarumae. Back in the village, you’ll find streets packed with boutiques, restaurants and trendy bars. When the sun goes down, the lights go on in Hirafu Town, and Chatrium Niseko places you right amid the action. The hotel is located an approximately two-hour drive from New Chitose Airport (CTS). Airport transfers are not included in your package; please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Highlights

The Hotel – A top-rated Niseko institution in the heart of lively Hirafu Village

Known as the powder capital of the world, Niseko is rapidly becoming one of the globe’s greatest ski meccas. Made up of three interlinked ski resorts (Grand Hirafu, Niseko Village and Annupuri) and renowned for its consistency and quality of powder, this incredible destination offers a combined 2,191 acres of skiable terrain, with options for both beginners and expert skiers and snowboarders. Expect spectacular views, a world of activities beyond the slopes and fine-dining restaurants, where you can indulge in delicious food.

Situated within the iconic Shiki Niseko building, the recently renovated and rebranded Chatrium Niseko Japan (formerly Hyatt House Niseko) is one of the hottest properties in town, blending sleek design, fantastic facilities and the luxury the Chatrium brand is synonymous with across Asia. The property boasts a collection of just 78 apartment-style suites — all complete with modern facilities and panoramic views over the striking mountains — plus a long list of facilities, including a Michelin-starred restaurant, stylish bar, 24/7 grocery shop and fitness centre complete with state-of-the-art equipment.

Skiing on one of the world’s best terrains has never been easier or more luxurious. Chatrium Niseko Japan sits just minutes from the glistening white slopes – and if you don’t feel like walking, a convenient complimentary shuttle service will drop you right at the base. Your days in this winter wonderland will be spent skiing the metres-deep powder any time of day, with night skiing available until 9pm. And if you’re not a ski lover, Japan’s famous onsens are the perfect way to while the day away.

Local Tips – Shoulder or Powder Season? See when you should visit

Niseko’s shoulder season is a great time to visit, due to the perfect snow conditions, shorter lift line queues and easier access to all of the top restaurants and bars. Niseko skiing and the free village shuttle begin operating in December, giving you easy access throughout the town. The resort and snow conditions really come to life during this time, however, off-piste skiing is not yet open. April is the locals’ favourite time of the year to hit the slopes: fewer crowds and a huge base of snow make this month one of the finest to ski in Niseko.

If you want to experience the ultimate fresh powder, Powder Season (from January through to March) is for you. This time is typically the snowiest season — meaning you will see metres of fresh, powdery snow falling. Niseko receives on average 14 metres of snow per season, with most of it falling during this time. More powder means bigger crowds, so there can be lift lines, and reservations are recommended at many of the restaurants.

Whichever season you pick to travel to Niseko, you are likely to experience exceptional snow conditions and a fantastic post-ski scene.

Your Handpicked Inclusions – JPY5,000 drinks and dining credit, welcome wine and more

Be treated to an automatic room upgrade from a Studio to a One Bedroom Suite, already applied upon booking. Warm up on arrival with a welcome bottle of red wine and complimentary soft drink and tea in your minibar, and stay hydrated throughout your stay with a complimentary bottle of water per person. With JPY5,000 drinks and dining credit per package, you have the chance to indulge in fresh, locally sourced produce at Chatrium Niseko Japan. Whether that be a jump-starting coffee in the morning or a bowl of hot noodles at night – the perfect apres-ski treat. Plus, get to the slopes in style with a daily ski shuttle service included.

Longer Stay Bonus: Extend your escape to seven nights or more and receive JPY10,000 drinks and dining credit per package. Extend further to 10 nights or more and receive JPY15,000 drinks and dining credit.

Travelling with family? Choose a Two Bedroom Suite for four guests, or upgrade to the Three-Bedroom Suite Annupuri View for six guests.

Facilities

Things to know

Check-in from
15:00
Check-out by
10:00
Inclusions
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • The included food and drink credit can be used at Green Farm Deli Café Roaster open daily from 8am to 4pm.
  • The included credit must be used during your stay and there is no minimum spend required.
  • Any unused credit will be forfeited and is not transferable or redeemable for cash.
  • The minibar is fully stocked with non-alcoholic drinks at check-in and not replenished during your stay.
  • Shuttle service to the Grand Hirafu Gondola and Dot Base Ski Lift operates from 8am to 7pm on a 30-minute schedule during peak hours and 60-minute schedule during off-peak hours. No reservation is required. This service does not include ski passes.
  • Your welcome bottle of red house wine will provided in-room upon arrival.
  • Housekeeping is only available every four days.
Cancellation policy

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date changes

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 30 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Fine print

Valid for travel from 1 December 2024 until 30 April 2025 (bookings must be made before 28 February 2025).

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in from
15:00
Check-out by
10:00
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • The included food and drink credit can be used at Green Farm Deli Café Roaster open daily from 8am to 4pm.
  • The included credit must be used during your stay and there is no minimum spend required.
  • Any unused credit will be forfeited and is not transferable or redeemable for cash.
  • The minibar is fully stocked with non-alcoholic drinks at check-in and not replenished during your stay.
  • Shuttle service to the Grand Hirafu Gondola and Dot Base Ski Lift operates from 8am to 7pm on a 30-minute schedule during peak hours and 60-minute schedule during off-peak hours. No reservation is required. This service does not include ski passes.
  • Your welcome bottle of red house wine will provided in-room upon arrival.
  • Housekeeping is only available every four days.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 30 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Valid for travel from 1 December 2024 until 30 April 2025 (bookings must be made before 28 February 2025).

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.3
Exceptional
39 reviews
Summary
AI-generated based on customer reviews
The Chatrium Niseko consistently impresses guests with its spacious, well-appointed rooms, exceptional service, and prime location near ski lifts and dining options. The friendly staff, convenient shuttle service, and delightful dining experiences make it a top choice for a memorable stay.
AI-generated based on customer reviews
Why you should book with us
We price match
If you find a better price, we’ll match it
Find out more
7-day ‘change of mind’ refund
Get a full refund on your booking (excludes flights, experiences and the service fee paid on deposit bookings)
VIP Inclusions
You get a lot more than just a bed in a room
Buy now, choose dates later
Lock in a deal today, choose dates when you’re ready
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