Palm Bay Resort

Hidden within UNESCO World Heritage-protected waters, Long Island has minimal foot traffic and is rarely visited by day visitors, making Palm Bay Resort ideal for snorkelling, kayaking and basking in the sunshine. Board a boat for a day of ocean exploration, travelling to the Great Barrier Reef and iconic Australian beaches.

Guests have several options for getting to this secluded resort. Take a 30-minute water taxi from Airlie Beach’s Shute Harbour, or choose to fly in on a helicopter or seaplane. Shute Harbour is approximately a 45-minute drive from Proserpine Airport (PPP). Transfers are not included in your package. Please plan accordingly. For further information on island transfers see our fine print section or contact the hotel directly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Valid for travel until 30 June 2024 (bookings must be made before 30 April 2024).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service ONE date change in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Dining Credit: The included food and drink credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. The credit is valid for use at The Bar and can be used at any time during your stay.
• Daily breakfast is served at Curlews Restaurant from 8am to 10.30am and is a choice from a selection of options on the breakfast menu.
• Nightly drink can be claimed at the main bar from 5pm daily with a choice of beer, wine, sparkling wine or soft drink.
• Complimentary resort activities refers to free use of snorkelling and kayaking equipment, tennis court access, boules equipment, books and board games. No bookings are required for these activities as they are available on a first-come, first-served basis. Please see reception for more details.
• Guests under the age of 16 years are not permitted.
• The resort does not provide Wi-Fi and cannot guarantee mobile reception in all areas of the property.

Hotel Transfers:

• Please note: Transfers are not included in your package and will need to be pre-booked. Transfers are available by seaplane, shuttle, helicopter and water taxi:
  • Shute Harbour water taxi transfers can be booked via www.islandtransfers.com or call 0488 022 868. Bookings are essential.
  • Helicopter transfers can be booked via GSL Aviation at info@gslaviation.com.au or call 1300 475 247. Booking are essential.
  • Seaplane transfers can be booked via Air Whitsunday on reception@palmbayresort.com.au or call 1300 655 126. Bookings are essential.
  • Heart of the Reef Shuttles can be booked via www.heartofreefshuttles.com.au contact.html or call 07 4948 2385. Bookings are essential.
  • Island Transfers can be booked via www.palmbayresort.com.au/water-taxis or call 0488 022 868. Bookings are essential.
  • Mars Charters can be booked via www.marscharters.com.au or call 1800 202 909. Bookings are essential.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.