• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address
• Please note: Hidden Forest Elephant Reserve will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly
• Please bring need a copy of your passport for insurance purposes and your booking confirmation – both can be printed out or on your phone

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 3 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 3 days before your chosen date) - 100%
• Cancellations made more than 72 hours before departure date: no cancellation fees apply
• Cancellations within 72 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

72 hours’ notice is required to change a booking you have made

• Sunscreen and a hat
• Insect repellent
• Water bottle
• Comfortable closed-toe shoes or trainers
• Wear comfortable clothing that you don’t mind getting sweaty or muddy

Monday – Saturday

Availability:

• Available: Monday – Saturday: Morning tours: 9.30am–1pm; Afternoon tours: 2pm–5.30pm
• Not valid: Sunday
• Pick-Up Point: Transfers are included around Phuket. Please advise of your hotel name at the time of booking. However, if you are staying in Mai Khao or Nai Yang areas there will be a surcharge for the transfer
• Please be at the reception of your selected hotel 15 minutes prior to your allocated pick-up time
• Bookings valid to 7 December 2024

Important:

• Please bring need a copy of your passport for insurance purposes and your booking confirmation – both can be printed out or on your phone
• When you make a booking you will receive an email confirmation with full details. Should you have any questions, please contact Hidden Forest Elephant Reserve directly
• Children under 3 may attend free of charge – please advise at the time of booking
• If you have any special dietary requirements please make a note when booking and also mention to staff on arrival to ensure they advise the kitchen on the day
• Drinks are not included. Any additional personal expenses must be paid directly to the vendor
• Hidden Forest Elephant Reserve is plastic-free. Please bring a reusable water bottle as there are chilled filtered water stations
• Please be mindful of the local Thai culture and wear clothing that is suitable for the forest, not the beach
• If it is very hot, you may wish to bring a long-sleeved shirt as extra sun protection. Hidden Forest Elephant Reserve provides umbrellas that can also be used to protect from the sun as well as the rain
• Should you wish to be dropped off at a different location than where you were picked up, please specify when making your booking. However, charges may be applicable depending on location and availability
• Please allow approximately 3.5 hours for this experience including transfers

Terms & Conditions:

• All children must be accompanied and supervised by an adult during the experience at all times
• The itinerary is subject to change depending on availability, weather and road conditions
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Hidden Forest Elephant Reserve

Meet four rescued elephants in the South of Phuket at Hidden Forest Elephant Reserve, a peaceful sanctuary where you can observe elephants in their natural habitat. Founded by elephant specialists Kong and Louise Rogerson in November 2023, this ethical elephant sanctuary aims to educate guests about these endangered gentle giants and continue to rescue and rehabilitate elephants.

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