• Bookings are by request only. After you have made your booking request, a purchase confirmation email will be automatically sent to your nominated email address
• Please note this is NOT a final confirmation, as your desired date may not be available. Your booking will not be finalised until you have received written confirmation from Go West Tours
• Please note: Go West Tours will be in contact within 1 business day to confirm your booking and arrange a time with you directly
• Please contact Go West Tours on (03) 9485 5290 24–48 hours prior to departure to confirm departure details
• Booster seats: Go West Tours can provide an infant seat (0–3) or a child booster seat (4–8) free of charge. Please note, only a limited number are available each day and they must be pre-booked. Contact Go West Tours directly with your request and provide the age of your child along with your confirmation number and booking details

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Dress appropriately for all weather conditions
• Snacks and a refillable water bottle

Every day

Availability:

• Available every day: Departs from 7am–8am; returns: 1.15pm (approximately)
• Not valid: 25 December
• Bookings available FROM 30 December 2024 to 31 March 2025
• Pick-Up Point: Inner-city pick-up service from most accommodation providers and specified pickup points
• Please arrive at your pick-up location at least 10 minutes prior to your allocated pick-up time. Late arrivals and no-shows voids offer
• Drop-Off Point: Immigration Museum – 400 Flinders St, Melbourne VIC 3000

Important:

• Exclusions: Meals, drinks, hotel pick-up outside Melbourne CBD specified pick up points, hotel drop-off, souvenirs, and optional gratuities
• Any additional personal expenses must be paid directly to vendor(s)
• Please contact Go West Tours directly on (03) 9485 5290 24–48 hours prior to departure to confirm departure details.
• Puffing Billy Steam Train ride takes approximately 45 minutes. Guests will travel on the 10am departure from Belgrave to Lakeside (one-way only)
• Please note, this tour does not include meals but there are opportunities for guests to purchase a meal at the Lakeside Visitor Centre if they wish, payable directly to vendor(s). Guests are also welcome to bring food with them if they prefer
• Bookings are essential and subject to availability
• No prams or strollers permitted
• Go West Tours are able to provide an infant seat (0–3) or a child booster seat (4–8) free of charge. Please note, only a limited number are available each day and they must be pre-booked. Contact Go West Tours directly with your request and provide the age of your child along with your confirmation number and booking details
• Download the Go West Tours app from the App Store or Google Play prior to your departure for access to the tour language commentary. Available in Arabic, Malay, Cantonese, French, German, Italian, Korean, Japanese, Mandarin, Portuguese, Russian, Spanish, Thai, Vietnamese, and Hindi
• Please allow up to 6.5 hours for this experience, including travel time

Terms & Conditions:

• Maximum group size 24 participants
• Itinerary is subject to change depending on availability, weather and road conditions
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• For Go West’s full terms and conditions, please visit: gowest.com.au/terms-conditions

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Go West Tours

From humble beginnings, Go West Tours is the result of a passion for providing excellent customer service and memorable experiences to guests. Founded by husband and wife duo Terry and Fiona Smit, Go West Tours delivers interactive experiences highlighting the best parts of the Great Ocean Road, Grampians, Phillip Island, Mornington Peninsula, Wilsons Promontory and the Yarra Valley.

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