• Bookings are essential at least five (5) days prior to pick-up date
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address
• Please note: Talixo will be in contact within 1–3 business days to confirm your booking
• Your flight number and accommodation address is required in order to book the transfer with Talixo. Please have this ready for when Talixo contacts you after booking to confirm your transfer
• You will be sent the meeting point by Talixo after the booking has been confirmed with all details
• Please switch on your mobile phone to receive your driver’s contact details by SMS 20 minutes before pick-up time

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

Every day

Availability:

• Available every day: By request
• Not valid: 23 December – 2 January 2024 (inclusive)
• Bookings valid to 31 December 2024
• Meeting Point: Your driver will be waiting at the pre-arranged loading zone listed below with your name on a sign. Further information will be provided upon confirmation
  • Terminal 1: All arrivals meet the driver at Pre-Arranged 1
  • Terminal 2: International arrivals (International Flights) meet driver at Pre-Arranged 3
  • Terminal 2: Domestic arrivals (U.S. Mainland & Canada Flights) meet driver at Pre-Arranged 5
  • Terminal 3: All arrivals meet driver at Pre-Arranged loading zone
• Please switch on your mobile phone to receive your driver’s contact details by SMS. If you can’t find your driver, please call the driver directly. If you encounter any issues, please visit https://talixo.com/self-service/login to track your driver or chat with the Operations Support Team

Important:

• Please make sure the phone number you have provided for your booking is correct, including the full international dialling code
• Large amounts of luggage and/or oversized luggage may attract additional surcharges. Please contact Talixo with any questions
• A child/booster seat can be requested at the time of booking for a surcharge of US $20 per seat, payable directly to Talixo
• Valid for a one-way transfer from Daniel K. Inouye International Airport (HNL) only
• Valid for selected Honolulu accommodation only – please advise of the location at the time of booking
• Additional stops or reroutings cannot be accommodated with your booking
• Driver maximum waiting time for arrival is 45 minutes (economy vehicle) or 60 minutes (business vehicle). Refunds will not apply for late arrivals or no-shows

Terms & Conditions:

• Rates are per vehicle. Vehicle type is subject to availability at the time of booking. Rates may be updated by Talixo due to unforeseen circumstance
• Talixo will only accept bookings received five (5) days before the pickup date
• The flight number is required in order to book the transfer with Talixo. Please have this ready for when Talixo contacts you post-booking to confirm your transfer
• If Talixo does not receive a reply with all the required information within 24 hours before the pickup time, Talixo reserves the right to cancel the transfer and will send an email cancellation notification to you
• Rates valid for two standard bags (three people); or five standard bags (five people); or six bags (six people) per vehicle. Standard baggage allowance applies to bags of the following dimensions: 55cm (22”) x 45cm (18”) x 25cm (10”)

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Talixo

Save time and enjoy seamless transfers to your destination with Talixo’s taxi and limousine bookings. Ensuring quality through driver and vehicle monitoring, the platform guarantees a reliable and clean experience from taxi to first-class transportation in 95 countries worldwide.