• Bookings essential by email: support@snm.nz with your name, contact number and quoting your purchased experience and voucher number
• Book early to secure your desired date, time and amount of participants
• Present printed voucher on arrival for collection

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 7 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 7 days before your chosen date) - 100%
• Cancellations made more than 7 days before departure date: no cancellation fees apply
• Cancellations within 7 days of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

7 days’ notice is required to change a booking you have made

• Swimsuit, towel
• Personal medication, water bottle, sandals/water shoes
• Food

Selected dates

Availability:

• Available Selected dates
  • Rakino Island: Everyday: Upon request
  • Tiritiri Matangi Island: Wednesday – Friday: 12.45pm–14.45pm (Ferry departure: 9am), Saturday, Sunday & Public Holidays: 12.45–14.25 (Ferry departure: 8.30am)
  • Rotoroa Island: Wednesday – Friday: 12.45pm–14.45pm (Ferry departure: 11.30am), Saturday, Sunday & Public Holidays: 11.20–13.20 (Ferry departure: 10am)
• Meeting Point: Auckland Ferry Terminal – Quay Street, Auckland 1010
• Bookings valid to 28 February 2026

Important:

• Ferry booking is not included in your tour. The ferry fee must be paid upon arrival, directly to the vendors
• Food and drinks are not included. Any additional personal expenses must be paid directly to vendor(s)
• Booking is valid for up to six passengers, which includes children. Surcharges apply for any additional passengers
• This tour requires basic level of fitness to participate
• Please allow up to two hours for this experience

Terms & Conditions:

• This experience is not suitable for children under 10 years of age
• All children must be accompanied and supervised by an adult at all times
• This experience and the itinerary is weather-dependent and may be cancelled or rescheduled at the discretion of Social Nature Movement

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Social Nature Movement

Immerse yourself in unforgettable experiences with Social Nature Movement. Their discovery journeys go beyond traditional activities, offering rare encounters and immersive education. More than a destination, it’s about the journey, where human-nature synergy reigns. As explorers, they prioritize the environment and community, making each of their outings impactful. Proudly a member of the Tourism Industry Association, they contribute to New Zealand’s vibrant travel sector, supporting jobs and economic growth.

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