• Bookings essential via email support@snm.nz with your name, contact number and quoting your purchased experience and voucher number
• Book early to secure your desired date and time 
• Present printed or smartphone purchase/booking confirmation on arrival

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 7 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 7 days before your chosen date) - 100%
• Cancellations made more than 7 days before departure date: no cancellation fees apply
• Cancellations within 7 days of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

7 days’ notice is required to change a booking you have made

Clothing:

• Shorts/Pants
• Swimwear
• Socks
• Thin merino shirt/thermal shirt
• Fleece/woolen/synthetic jumper
• Wind and rain-proof jacket (weather dependent)
• Warm beanie (weather dependent)
• Neck warmer/scarf (weather dependent)

Equipment:

• Footwear
• Sunglasses
• Personal medication
• Water bottle
• Backpack to put all of the above in

Every day

Availability:

• Available every day: By appointment
• Meeting Point: St Heliers beach boat ramp
• Late arrivals and no-shows voids offer
• Bookings valid to 28 February 2026

Important:

• Food and drinks are not included. Any additional personal expenses must be paid directly to the vendor(s)
• Allow up to four hours for this experience, please note total paddle time is approximately two hours

Terms & Conditions:

• This tour is suitable for beginners, however, a basic level of fitness is required
• Itinerary and site access are subject to change. The description has been provided as a guide only and may vary according to the conditions of the day
• Tour requires a minimum of three people to go ahead
• This tour is not suitable for children under 10 years of age
• All children must be accompanied and supervised by an adult at all times
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to extreme weather conditions, road hazards or mechanical issues

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Social Nature Movement

Immerse yourself in unforgettable experiences with Social Nature Movement. Their discovery journeys go beyond traditional activities, offering rare encounters and immersive education. More than a destination, it’s about the journey, where human-nature synergy reigns. As explorers, they prioritize the environment and community, making each of their outings impactful. Proudly a member of the Tourism Industry Association, they contribute to New Zealand’s vibrant travel sector, supporting jobs and economic growth.

Website